How Do I Activate FLIR Tools?

5 min. readlast update: 06.19.2024

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FLIR Tools is an essential software suite for professionals using FLIR thermal cameras. This powerful software allows users to analyze, report, and share thermal images with ease. To unlock the full potential of FLIR Tools, you need to activate it properly. In this guide, we will walk you through the process to activate FLIR Tools, troubleshoot common issues, and provide tips for maintaining your software.


Why Activate FLIR Tools?

Activating FLIR Tools is crucial for several reasons:

  • Unlock Full Features: Activation grants access to advanced features, enhancing your thermal analysis capabilities.
  • Receive Updates: Ensure you have the latest improvements and bug fixes by receiving regular software updates.
  • Access Customer Service: Activated software qualifies for comprehensive support from FLIR’s customer service team.

Preparing for Activation

"How Do I Activate FLIR Tools" Before you start the activation process, make sure you have the following:

  • FLIR Tools License Key: This is usually provided via email after purchase or included in the product packaging.
  • Installed FLIR Tools Software: Ensure the software is installed on your computer or device.
  • Internet Connection: A stable internet connection is necessary for online activation.


Step-by-Step Guide to Activate FLIR Tools

1. Install FLIR Tools

If you haven’t installed FLIR Tools yet, download the latest version from the official FLIR website and follow the installation instructions. Once installed, launch the software.

2. Access the Activation Menu

Upon launching FLIR Tools, navigate to the activation or registration section. This can typically be found under the ‘Help’ or ‘About’ menu. Look for options like ‘Activate,’ ‘Register,’ or ‘License.’

3. Enter Your License Key

You will be prompted to enter your FLIR Tools license key. Carefully type the key exactly as it appears in your purchase confirmation email or product packaging. Double-check for any typos or errors.

4. Complete the Activation Process

After entering your license key, click on the ‘Activate’ or ‘Submit’ button. The software will connect to FLIR’s activation servers to verify your key. This process may take a few moments, so ensure your internet connection is stable.

FLIR Tools App

Troubleshooting Common Activation Issues

If you encounter problems during the activation process, here are some common issues and their solutions:

Invalid License Key

  • Verify the Key: Double-check that you have entered the correct characters and that there are no typos.
  • Contact Service: If the key is still considered invalid, contact FLIR customer support for assistance.

Activation Server Unreachable

  • Check Internet Connection: Ensure your device is connected to the internet.
  • Firewall and Antivirus: Make sure your firewall or antivirus software is not blocking the connection to the activation servers.

License Already in Use

  • Deactivate on Previous Device: If you are transferring the license to a new device, deactivate it on the old device first.
  • Contact Support: If you cannot deactivate the license on the old device, contact FLIR Customer Service for help.

Offline Activation

If an internet connection is not available, you can perform an offline activation. Follow these steps:

Generate an Offline Activation Request

In the activation menu, select the offline activation option. The software will generate a request file containing your license details.

Submit the Request File

Transfer the request file to a computer with internet access. Visit the FLIR offline activation webpage and upload the request file. The website will generate a response file.

Complete Offline Activation

Transfer the response file back to your device running FLIR Tools and upload it in the activation menu. This will complete the offline activation process, unlocking your software.

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Maintaining Your FLIR Tools License

After successfully activating FLIR Tools, it’s important to maintain it properly:

  • Store the License Key Securely: Keep your license key in a safe place for future reference.
  • Regularly Check for Updates: Ensure your software is up-to-date by regularly checking for updates.
  • Backup Your Activation Information: Keep a backup of your activation details and any offline activation files.

Deactivating and Transferring Your License

If you need to deactivate your FLIR Tools license from one device and transfer it to another, follow these steps:

Deactivate the License

Open FLIR Tools on the current device and navigate to the activation menu. Select the option to deactivate or unregister the license. This will free up the license for use on another device.

Activate on the New Device

Follow the activation steps outlined earlier to activate the license on the new device using the same license key.

Contacting FLIR Customer Service 

If you encounter persistent issues or have specific questions regarding your FLIR Tools activation, don’t hesitate to contact FLIR Customer Service. Provide detailed information about the problem and the steps you have already taken to resolve it. FLIR’s support team can offer personalized assistance to ensure your software is activated correctly.



Activating FLIR Tools is a straightforward process that unlocks the full potential of your thermal imaging software. By following the steps outlined in this guide, you can ensure a smooth activation process and troubleshoot any common issues that may arise. Proper maintenance and handling of your license key will help you avoid future problems and ensure your FLIR software continues to perform at its best. If you need further assistance, FLIR’s customer support is always available to help you navigate any challenges you may encounter.

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